Seller verification & payouts

Your seller application must be approved before selling; identity verification is required before withdrawing.

Application approval and identity verification are separate

Under the current seller flow, you accept the required seller agreements during your application. Once approved, you can normally create listings or offers and transact without first submitting ID. You must complete any required identity verification before a withdrawal can be submitted.

Verification may be requested earlier

PlayerVault may request identity or other verification before approval, before a transaction, or at any later time when needed for security, fraud or risk review, sanctions screening, legal or regulatory compliance, or concerns specific to an account.

How your earnings move

Pending. When a buyer pays, your earnings for that order—the subtotal minus the applicable seller platform fee—are recorded as pending while the order is active.
Available. Once the buyer confirms delivery, or an eligible order auto-completes five days after delivery, those earnings become available to withdraw.
Withdrawn. You submit a payout from your available balance to a saved payout method.

Identity verification before withdrawal

Before your first withdrawal, PlayerVault asks you to verify your identity. This protects the marketplace and supports payout and anti-fraud requirements. For new verification cases, select Verify identityin Payout Settings. Our secure identity verification provider's hosted flow collects a supported government-issued photo ID and a live selfie for photo matching; PlayerVault receives the status and limited results rather than storing duplicate raw ID images. After your identity is verified, later withdrawals do not repeat the ID step unless a new review is required.

Existing PlayerVault manual submissions remain in the protected manual-review process. Only use a manual upload when PlayerVault explicitly authorizes that fallback; do not send identity documents through a support ticket.

Requesting a payout

Seller earnings stay in your PlayerVault wallet until you explicitly submit a withdrawal. Saving a payout destination, reaching a minimum, or leaving funds in the wallet never starts a payout automatically.

Open Wallet, choose your saved payout method, enter the amount, confirm the destination, and submit.
A minimum is only the smallest amount you may request; it never triggers a payout automatically.
Only cleared, available earnings can be withdrawn; pending earnings remain unavailable.
After submission, the funds are reserved while the provider or our team processes the request.
If a withdrawal cannot be completed, the funds return to your available balance.

See Payout methods for supported destinations, minimums, and crypto security holds.