PlayerVault Seller Terms

• You must be at least 18 years old and satisfy the Terms’ legal-capacity, location, sanctions, accuracy, and one-Account requirements. Parent or legal-guardian permission does not substitute for the Seller age requirement.
• Submit a complete, truthful application and all required certifications. PlayerVault may approve, decline, pause, or request information in its discretion consistent with law; approval is not guaranteed.
• Identity verification is not ordinarily required for application approval or for an approved Seller to begin selling. It is required before withdrawal and may be required earlier or renewed for fraud, sanctions, KYC/KYB, source-of-funds, security, provider, or legal review. PlayerVault currently uses Stripe Identity as a verification provider as described in the Identity Verification Notice.
• Approval is personal and non-transferable. Do not sell, share, lease, or allow another person to operate your Seller Account except authorized personnel expressly approved for a verified business workflow.
• PlayerVault records the versions, labels, timestamp, Account, IP, and user agent for required Seller agreements.

For every Listing, offer, delivery, and payout request, you represent and warrant that:

• you own or control the Digital Good, have authority and all rights necessary to sell/deliver it, and it is not stolen, hacked, fraudulently obtained, pledged, duplicated, or subject to another person’s claim;
• the Listing is accurate, current, complete, and not misleading, including title, category, game, platform, region, server, quantity, attributes, restrictions, price, delivery method, timeframe, and access requirements;
• you can deliver the entire promised quantity/scope and will not substitute materially different goods without Buyer agreement;
• your conduct, content, and transaction comply with law, sanctions, the Marketplace Rules, intellectual-property rights, and applicable publisher/platform rules;
• payout and tax information belongs to you or your verified business and is accurate.

You appoint PlayerVault LLC as your limited payment collection agent solely to accept Buyer payments for bona fide Orders you conduct through PlayerVault. A Buyer's payment to PlayerVault for your Order constitutes payment to you and satisfies the Buyer's payment obligation to you in the amount received. This appointment does not authorize PlayerVault to receive or transmit unrelated funds or provide a general-purpose payment account.

• PlayerVault owes you only the applicable net marketplace proceeds after completion and delivery requirements and the disclosed fees, refunds, cancellations, disputes, chargebacks, fraud reviews, reserves, or holds that actually apply.
• You authorize PlayerVault and its payment providers to collect, hold, return, offset, convert where disclosed, and disburse those marketplace proceeds as needed to administer the Order and these agreements.
• Your Seller balance is an internal bookkeeping record of marketplace proceeds, not a bank deposit or general-purpose stored-value account. It is not FDIC insured, cannot be cash-loaded, and cannot be transferred to another User.
• Your payout destination must belong to you or your verified Seller entity. You may not direct PlayerVault to pay an unrelated third party.

• Use the correct category and structured attributes. Keep stock, quantity, delivery inventory, price, and availability accurate.
• Automatic-delivery inventory must be valid, unique where required, securely supplied, and not reused. Manual inventory must remain available while reserved for an Order.
• Do not list counterfeit/infringing content, prohibited cheats/exploits, stolen goods, gambling services, unlawful content, or any item prohibited by Marketplace Rules.
• PlayerVault may review, correct obvious classification issues, pause, reject, or remove inventory, but moderation does not transfer your responsibility.

• Begin and complete performance within the stored Listing/offer timeframe, communicate promptly and professionally, and use the Order’s supported chat/delivery tools.
• Mark delivered only after the full promised delivery or completion. Preserve truthful, relevant delivery evidence, including timestamps, trade/transfer records, progress, and Buyer confirmation where available.
• Never solicit off-platform payment/delivery, fee avoidance, or private continuation. PlayerVault protections may not apply off-platform.
• You may receive legitimate game/platform information needed for fulfillment. Never request a PlayerVault password/MFA, payment/bank credentials, government credentials, crypto keys, or unrelated API secrets.

• Accounts: warrant control/right to transfer; disclose material restrictions/recovery limitations; supply agreed credentials; never recover, reclaim, resell, or assist recovery after delivery; reasonably cooperate with initial security transfer.
• Currency/Top Ups: confirm UID/character/server/platform/region against the Order, deliver the exact amount, retain transfer evidence, and remain responsible for a reversal you cause or control.
• Items: match stored item attributes, condition, quantity, and units; preserve trade evidence; do not duplicate or reverse delivery.
• Gift Cards/Codes: accurately state platform, product, denomination, currency, region, compatibility, and restrictions; deliver a valid unused code and evidence of lawful sourcing.
• Boosting: follow stored scope/completion criteria and schedule, protect Buyer access, use it only to perform, do not alter unrelated data/assets/security, cease on revocation, and never promise a random result or immunity from publisher action.
• Subscriptions: accurately state entitlement, duration, activation, region/platform limits, account-access need, and whether the entitlement ends automatically. Do not represent a PlayerVault Order as auto-renewing.

• The current Seller fee is 9% of subtotal for standard supported categories and 8% for Boosting. It is deducted before net proceeds are credited.
• A Seller with active, qualifying game-specific Elder status pays 0% Seller fee only for an eligible sale in that game. Status in one game does not affect another and may be reviewed under the Elder program rules.
• The fee version, rate, amount, and payout are stored with the Order. Prospective fee changes do not reprice a valid existing snapshot.
• Disclosed payment, conversion, payout-provider, bank, or blockchain-network fees may apply. Sellers bear their own taxes unless law requires PlayerVault to collect, report, withhold, or remit.

After successful Buyer payment, the Order’s net Seller payout is credited as pending. Pending is conditional, non-withdrawable accounting—not a guaranteed debt immediately due. On Buyer confirmation or eligible five-day automatic completion, the Platform normally releases the snapshotted amount to available Seller balance. A valid dispute/refund/payment review may pause or reverse release.

To the extent legally permitted, you expressly authorize PlayerVault to:

• reverse pending earnings for a cancelled, refunded, invalid, duplicate, fraudulent, or undelivered Order;
• debit available Seller balance for a valid post-completion refund or Payment Dispute liability, even if that creates a negative internal Seller balance;
• offset valid refund, chargeback, fee, loss, or other Seller liabilities against present or future pending/available Seller earnings;
• pause completion or payout while a related investigation remains unresolved.

Current code does not authorize PlayerVault to debit your external bank account, card, or wallet automatically, and these Seller Terms do not create that authorization. Any external collection method would require separate lawful authorization.

Respond promptly and in good faith. Provide authentic, relevant evidence and do not edit, fabricate, conceal, or pressure a Buyer. PlayerVault may decide voluntary marketplace remedies based on the Listing/offer snapshot, delivery, messages, account events, and other reliable evidence. Outcomes may include completion, cancellation, full/partial refund where operationally supported, corrective delivery, or another lawful resolution. Mandatory rights remain unaffected.

A good-faith Buyer Payment Dispute is not automatically abuse. PlayerVault may notify you, request evidence, submit minimized lawful evidence, and restrict selling or payout functions while it is reviewed. You must cooperate with truthful delivery, chat, access, and fulfillment evidence. If a provider/network refund or chargeback is valid or imposed, you remain responsible for the Seller portion and associated loss to the extent permitted by law and these terms. Knowingly false, collusive, duplicative, or fraudulent chargeback conduct is prohibited.

• You must be approved, identity-verified, in good standing, and have sufficient cleared available earnings. Negative balance, active legal/risk hold, destination-security hold, or unresolved payout-blocking dispute/refund prevents withdrawal.
• Payouts are not automatic. You must save an eligible destination and submit each withdrawal. Current minimums are USD $5 for non-crypto and $100 for BTC/USDC.
• Available methods depend on Seller country and provider readiness and may include Bank Withdrawal, PayPal, BTC, or USDC. PlayerVault may route Bank Withdrawal through an appropriate supported provider without requiring Sellers to select an internal provider product. Availability is not guaranteed.
• Confirm destination accuracy. A new or changed destination has a 48-hour security hold. Crypto transfers are manually reviewed and irreversible once sent.
• Submission atomically reserves available funds. Definite rejection/cancellation returns the reserve; ambiguous provider results remain reserved for reconciliation.
• Timing estimates are not guarantees. Provider, compliance, fraud, outage, bank, blockchain, and information issues may delay or reject payout.

Where reasonably related to fraud, unusual volume, delivery quality, refund/chargeback exposure, account compromise, sanctions/compliance, negative balance, provider action, or legal process, PlayerVault may place a proportionate hold or reserve, suspend withdrawals, require reverification, or retain affected proceeds while risk remains. We will provide available status information where lawful and operationally appropriate. A reserve does not transfer ownership of undisputed funds and will be released when the valid basis ends, less lawful offsets.

A valid post-release liability may make Seller available balance negative. Future releases are applied to that negative balance before becoming withdrawable. You must repay amounts validly owed after accounting and notice. PlayerVault may pursue lawful collection or claims, but no automatic external debit exists without separate authorization. Disputed liabilities may be reviewed through Support and any non-waivable legal process.

You are responsible for determining and satisfying income, sales, VAT/GST, reporting, licensing, and other obligations arising from selling. PlayerVault may request tax forms, report transactions, or withhold/remit amounts where required. Maintain accurate business, sourcing, delivery, and tax records. Nothing is tax advice.

API use is subject to the Seller API Terms. Keep keys confidential, limit access, rotate compromised keys, follow scopes/rate limits, and monitor authorized automation. You are responsible for authorized API-created Listings, inventory, and webhook destinations. PlayerVault may throttle, revoke, or change API access for security, abuse, standing, or maintenance.

A referred Seller qualifies a referrer for two points only after Seller approval and the first legitimate qualifying completed marketplace sale or boosting order. Approval, publication, or signup alone does not qualify. A Seller who participates as a referrer is also bound by the Ambassador and Referral Program Terms, including its eligible-fee basis, attribution, anti-abuse, reversal, and disclosure rules. Referral participation does not change Seller fees, payout eligibility, delivery duties, or the requirement that every Seller be at least 18.

• misrepresentation, bait-and-switch, false scarcity, fake evidence, review manipulation, self-dealing, collusion, referral abuse, or duplicate/multi-Account evasion;
• account/item recovery, reversal, reselling delivered credentials, phishing, credential misuse, malware, scraping, exploit abuse, sanctions evasion, identity fraud, payout fraud, or money laundering;
• off-platform solicitation/payment/delivery or sharing contact/payment details to avoid fees and protections;
• counterfeit, stolen, hacked, compromised, infringing, illegal, fraudulently obtained, or otherwise prohibited inventory.

PlayerVault may pause Listings, API access, orders, selling, available functions, or withdrawals; require information/reverification; or suspend/terminate Seller status where reasonably necessary for these Terms, Marketplace Rules, fraud/security, provider risk, or law. Where appropriate/lawful, we will provide notice and an opportunity to contact Support. Outstanding delivery, refund, dispute, debt, evidence, tax, and record duties survive.

To the extent permitted by law, Seller will defend, indemnify, and hold harmless PlayerVault and its affiliates, officers, and employees from third-party claims, losses, liabilities, judgments, and reasonable costs arising from Seller Listings/content, ownership or sourcing, sale/delivery, recovery/reversal, credential misuse, tax failure, infringement, fraud/unlawful conduct, or breach. This does not require indemnity for PlayerVault’s own conduct where prohibited.

The disclaimers and commercially reasonable aggregate liability cap in Section 22 of the Terms apply to these Seller Terms, including the exclusions for non-waivable liability and undisputed finalized Seller proceeds. Governing law, individual arbitration, small-claims and intellectual-property/security exceptions, class-action waiver, opt-out right, and forum terms are stated in Section 24 of the Terms and apply where enforceable.

The Terms, Marketplace Rules, Seller Protection/Payout Policy, Refund Policy, Dispute/Chargeback Policy, Identity Notice, Privacy Policy, API Terms, Ambassador and Referral Program Terms where applicable, and stored transaction terms apply. The precedence rule in the Terms controls. Material changes receive appropriate notice or reacceptance where required; valid Order snapshots remain unchanged. Contact Support or use the legal-notice address in the Terms.