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Everything you need to know about buying, selling, fees, your PlayerVault balance, and staying protected on the marketplace.
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Payments & balance
Buyer service fee
The 5% + $0.30 service fee, when it applies, and why paying from balance is fee-free.
Read more โPlayerVault balance
What your balance is, how it fills up, and how to spend it at checkout without a second fee.
Read more โRefunds & cancellations
What happens when an order is canceled โ where your money goes and what's kept.
Read more โSelling & payouts
How selling works
Listing items, sending boost offers, delivering orders, and how your earnings are calculated.
Read more โCreating & managing listings
Listing types, quantity per order, orders available, statuses, editing, and sold-out behavior.
Read more โAutomatic delivery
How automatic-delivery inventory is stored, delivered, replaced, and marked sold out.
Read more โSeller fees
The standard fixed-price listing fee, the boosting fee, Elder's 0% rate, and payout examples.
Read more โElder seller status
How each game's limited shared Elder pool works and when an inactive position may be reviewed.
Read more โSeller verification & payouts
How earnings clear, when ID verification is required, and how to withdraw your money.
Read more โPayout methods
Saving a payout destination, withdrawal minimums, security holds, and processing.
Read more โSeller API & developer documentation
Invite-only API access for managing listings, inventory, orders, and webhooks.
Read more โTrust & safety
Can't find what you're looking for?
Reach our support team for help with a specific order or account.
Looking for game strategy instead of order help? Browse free how-to & ranked guides in Vault Guides โ