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How buying works

From finding a listing or booster to escrow-protected delivery and confirming your order.

Buyer service fee

The 5% + $0.30 service fee, when it applies, and why paying from balance is fee-free.

PlayerVault balance

What your balance is, how it fills up, and how to spend it at checkout without a second fee.

Refunds & cancellations

What happens when an order is canceled — where your money goes and what's kept.

How selling works

Listing items, sending boost offers, delivering orders, and how your earnings are calculated.

Creating & managing listings

Listing types, quantity per order, orders available, statuses, editing, and sold-out behavior.

Automatic delivery

How automatic-delivery inventory is stored, delivered, replaced, and marked sold out.

Seller fees

The standard fixed-price listing fee, the boosting fee, Elder's 0% rate, and payout examples.

Elder seller status

How each game's limited shared Elder pool works and when an inactive position may be reviewed.

Seller verification & payouts

How earnings clear, when ID verification is required, and how to withdraw your money.

Payout methods

Saving a payout destination, withdrawal minimums, security holds, and processing.

Seller API & developer documentation

Invite-only API access for managing listings, inventory, orders, and webhooks.

Disputes

If something goes wrong with an order — how to raise a dispute and how it's resolved.