Marketplace Rules & Prohibited Listings Policy

The following may never be listed, advertised, or sold on PlayerVault:

• Stolen, hacked, compromised, or fraudulently obtained accounts, items, or currency, or anything you cannot lawfully sell or deliver.
• Real-money gambling items, wagering services, or items tied to unlicensed gambling, lotteries, or betting.
• Anything that facilitates fraud, including phishing kits, stolen payment data, account-recovery exploits, or chargeback-fraud services.
• Illegal goods or services, or items that infringe intellectual-property rights or violate a game publisher's terms in a way that is unlawful.
• Services or arrangements designed to circumvent PlayerVault — including off-platform payment, off-platform delivery, or fee evasion.
• Malware, cheats or exploits that compromise other users' security, and tools intended to steal accounts or data.
• Counterfeit or infringing goods, sanctions-evasion services, fake identity or payout materials, stolen payment methods, or instructions or services for refund or chargeback fraud.

• Communicate respectfully and honestly; harassment, threats, hate speech, and impersonation are not allowed.
• Keep transactions and communications on the Platform so protections and records apply.
• Sellers must describe items accurately and deliver what was promised; buyers must not file false claims or abuse refunds and disputes.
• Do not manipulate reviews, ratings, search ranking, or pricing, and do not use bots, scripts, or fake accounts.
• Do not share another person's private or identifying information without authorization.
• Do not self-deal, collude, create fake or duplicate accounts, abuse referrals, manipulate reviews, recover delivered goods, or submit false delivery or dispute evidence.
• Do not request or share PlayerVault passwords or MFA, payment-card or bank credentials, government credentials, crypto seed phrases/private keys, or unrelated API secrets. Legitimate game/platform fulfillment details belong only in the supported post-purchase Order workflow.

We may take action proportionate to the violation and the risk involved. Depending on the circumstances, enforcement may include:

• Editing or removing non-compliant listings.
• Cancelling orders and issuing refunds to affected buyers.
• Placing holds, reserves, or withholding funds linked to violations or disputes.
• Issuing warnings, limiting features, or temporarily suspending an account.
• Permanently terminating accounts for serious or repeated violations, fraud, or illegal activity, and reporting to authorities where required.

We may act with or without prior notice when necessary to protect users or the Platform, and we may re-verify identity or request additional information at any time.

If you see a listing or behavior that violates these Rules, please report it through PlayerVault Support with as much detail as possible, including links, usernames, and a description of the issue. Reports help us keep the marketplace safe. We may follow up for more information and will take action where appropriate, though we cannot always share the outcome of an investigation.