How buying works

Seller proceeds remain pending until confirmation or eligible automatic completion.

The basic flow

  1. Find what you need. Browse listings for accounts, currency, top-ups, and items, or post a boosting request describing exactly what you want done.
  2. Place the order. Buy a listing directly, or accept a booster's offer on your request. At checkout you'll see the subtotal, any balance you apply, the service fee, and the total.
  3. Seller proceeds remain pending. The seller doesn't receive available earnings yet โ€” the amount is held safely while the order is worked on and delivered.
  4. The seller delivers. For a listing, that's the account details or items; for a boost, it's completing the service. You can message the seller throughout.
  5. You confirm. Once you've received and checked everything, confirm the order. Only then are the funds released to the seller.

Paying for your order

You can pay with a card, and โ€” if you have credit โ€” apply your PlayerVault balance:

  • Pay entirely by card, entirely from balance, or a mix of both.
  • The service fee (5% + $0.30) applies only to the card portion; balance you spend is fee-free. Details on the buyer service fee page.

Pending funds & confirming delivery

Pending seller proceeds are released only after the order is completed. If you don't confirm within five days of delivery, the order auto-completes so sellers aren't left waiting โ€” so always check your order promptly and reach out if anything is off.

Something wrong with your order?

Don't confirm it. Message the seller first, and if you can't resolve it, open a dispute so our team can step in.

Still need help?

Our support team can look into anything specific to your account or order.

Contact Support โ†’