Seller Protection and Payout Policy

• The Seller was approved and in good standing, and the Order was paid and fulfilled through PlayerVault.
• The Listing/offer was accurate, lawful, properly categorized, and fully delivered on time.
• Material communication and delivery evidence stayed in supported Order tools, and Seller responds promptly to review requests.
• Seller did not solicit off-platform activity, manipulate evidence/reviews, recover delivery, misuse credentials, or violate the Terms/Rules.

Successful payment records the Order’s snapshotted Seller payout as pending. Completion normally releases it to available balance. Pending funds are conditional and may be reversed for cancellation/refund. Available funds remain subject to valid post-completion refunds, chargebacks, negative-balance setoff, provider reversals, and lawful holds.

Preserve the Listing/offer scope, timestamps, supported chat, delivery/trade/transfer records, progress/completion proof, and Buyer acknowledgement. Use automatic delivery or Secure Account Access where applicable. Evidence must be authentic and relevant. Do not retain unnecessary credentials or submit prohibited card/bank/crypto secrets.

PlayerVault reviews both sides and may submit a minimized evidence package to providers. Seller must cooperate. Protection does not cover misdescription, non-delivery, unsupported off-platform evidence, Seller recovery/reversal, unlawful goods, credential misuse, collusion, or fraud. Provider/network decisions are external and not guaranteed.

PlayerVault may reverse pending earnings, debit available earnings, and offset valid Seller liabilities against current/future earnings as authorized in Seller Terms. A valid post-release liability may create a negative internal balance. Future releases repay it first. No automatic external bank/card debit is authorized without separate lawful authorization.

PlayerVault may reasonably hold affected pending/available earnings or withdrawals for unresolved disputes/refunds, fraud/security risk, unusual activity/volume, account compromise, sanctions/KYC review, negative balance, provider action, or legal process. Holds should be proportionate and released when the basis ends, less valid offsets. Saving/changing a payout destination creates a 48-hour security hold.

• Approved Seller status, completed identity verification, Account good standing, and sufficient cleared available earnings.
• No negative balance, active legal/risk hold, destination-security hold, or payout-blocking dispute/refund.
• An explicit Seller request to a supported country-eligible destination; reaching a threshold never auto-pays.
• Current minimum: USD $5 for non-crypto and $100 for BTC/USDC. Crypto requests receive manual admin review.
• Provider/network fees may apply; PlayerVault currently adds no payout fee. This statement must remain configuration-tested.

Submitting reserves the requested available amount. A provider or authorized team processes it. A definite rejection/cancellation returns the reserve. An ambiguous timeout, pending provider state, or missing confirmation keeps funds reserved for reconciliation to avoid duplicate payment. Destination error supplied by Seller may cause delay/loss; irreversible blockchain transfer cannot be recalled.

PlayerVault may collect verification/tax details, use a disclosed identity/payout provider, screen sanctions, report/withhold as required, and share information necessary for payout, fraud prevention, dispute response, and law, under the Privacy Policy/Identity Notice. Seller remains responsible for tax obligations.

PlayerVault may pause Listings, selling, API access, or withdrawals during a proportionate review and require reverification/evidence. Where lawful/appropriate, status and a Support path will be provided. Outstanding Seller liabilities and evidence duties survive suspension or termination.