Identity Verification & Processing Consent

• Through Stripe Identity's hosted flow, images of a supported government-issued photo ID and a live selfie used for photo matching and verification.
• For historical or exceptional PlayerVault manual cases, government-ID images and any additional verification materials specifically requested for review.
• Supporting details you provide during onboarding, such as your legal name, country, and payout information.

You should only upload documents that belong to you and that you are permitted to share.

• Fraud prevention — to confirm sellers are real, unique individuals and to deter stolen-account and impersonation schemes.
• Payout eligibility — to verify identity before funds can be released and to reduce payout fraud.
• Legal compliance — to meet identity-verification, anti-fraud, and other obligations that apply to the marketplace.

Stripe Identity is the default provider for new ordinary verification cases. Stripe collects ID and selfie data through its hosted consent and capture flow. PlayerVault receives the session status and limited result fields needed to apply the withdrawal gate; it does not automatically copy Stripe-hosted raw ID or selfie images into PlayerVault storage.

• Stripe processes and retains Stripe-hosted verification data under its applicable terms, privacy notice, and account settings.
• Historical or exceptional manual documents are stored in PlayerVault's private, access-controlled storage and are never exposed through public links.
• Manual-document access is restricted to authorized PlayerVault reviewers, requires a recorded reason, is audit logged, and uses a short-lived server-generated signed link.
• We apply technical and organizational safeguards designed to protect this data against unauthorized access, loss, or misuse.

PlayerVault keeps historical or exceptional manual identity documents only for as long as they are needed to verify your seller application, support payout eligibility, prevent, detect, and investigate fraud or disputes, and meet our legal, tax, and record-keeping obligations. Retention is tied to the life of your seller account and to any ongoing or reasonably anticipated dispute, investigation, or legal requirement, rather than a fixed countdown.

When PlayerVault-held identity documents are no longer needed for these purposes, we apply our current retention and deletion process, subject to legal holds and applicable legal requirements. We may keep limited verification audit metadata — such as the document type and the date and outcome of the review — as a redacted verification record, but not the images themselves. These limited records are retained for fraud prevention, dispute and chargeback handling, legal and regulatory obligations, and to evidence that identity verification took place.

You may request deletion of your identity documents by opening a request from our Support page. We will evaluate the request under our current retention process and applicable legal obligations. Where deletion is permitted, we remove the PlayerVault-held images while retaining only the limited audit record needed for the purposes described above.

Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, or request deletion of it, and the right to withdraw consent.

• You can contact PlayerVault Support to make a request about your identity data.
• Withdrawing consent or requesting deletion may mean we can no longer verify you or allow you to sell or receive payouts.
• Some data may be retained where we are legally required to keep it.

By accepting the identity-verification agreement, and by completing Stripe's separate hosted consent flow where Stripe Identity is used, you consent to the processing described in this Notice. You confirm that the documents you submit are genuine and belong to you. You may withdraw consent at any time by contacting PlayerVault Support, recognizing that doing so may prevent withdrawals or other activity for which verification is required.