PlayerVault Terms of Service

• Account means a PlayerVault user account; a transferred game/platform account is a “Game Account.”
• User means any Platform user; a Buyer purchases; a Seller supplies a Listing; and a Booster is a Seller of Boosting Services.
• Listing means a Seller’s displayed offer, price, quantity, attributes, delivery method, restrictions, and terms. An Order is the transaction record created through PlayerVault checkout.
• Digital Goods includes Game Accounts, Items, in-game Currency, Top Ups, Gift Cards/codes, digital Subscriptions, and supported game-related products. A Boosting Service is agreed game-related work.
• PlayerVault Balance is closed-loop marketplace credit, not a bank account, insured deposit, cryptocurrency, or cash equivalent.
• Buyer Protection Period begins when an Order is marked delivered and ends on Buyer confirmation or, for an eligible unconfirmed Order, five 24-hour days after the delivery-state timestamp used by the Platform.
• Dispute is a timely claim through the implemented PlayerVault process. A Payment Dispute or Chargeback is an external bank, card-network, wallet, or provider dispute.
• Completed Order means an Order confirmed by the Buyer or automatically completed after the applicable period without an effective dispute pause.

These Terms incorporate, when applicable, the Seller Terms, Marketplace Rules, Buyer Protection and Refund/Cancellation Policy, Dispute and Chargeback Policy, Seller Protection and Payout Policy, Privacy Policy, Identity Verification Notice, Seller API Terms, Ambassador and Referral Program Terms, and conspicuous category/promotion terms.

A stored Order snapshot controls its price, fee, quantity, delivery, and accepted policy versions. Otherwise, specific transaction/category terms control general rules; Seller Terms control selling and payout obligations; these Terms control other conflicts. The Privacy Policy controls personal-information processing.

• You must be at least 13 years old to access, register for, or use the Platform. Persons under 13 may not use PlayerVault. By accessing, registering for, using the Platform, or accepting these Terms, you represent and warrant that you are at least 13 years old.
• If you are between 13 and 17 years old, or otherwise have not reached the age of majority applicable to you, you may use otherwise eligible buyer and general marketplace functionality only with permission from your parent or legal guardian. By accepting these Terms, you represent and warrant that you have that permission, that your parent or legal guardian has authorized your acceptance where required, and that you are otherwise legally permitted to use the Platform.
• You must be at least 18 years old to act as a Seller. By engaging in Seller activity, you represent and warrant that you are at least 18. Seller activity includes publishing Listings; selling Accounts, Items, Currency, Top Ups, Gift Cards/codes, Subscriptions, or other eligible marketplace products; providing Boosting Services; receiving Seller proceeds; requesting Seller withdrawals; and using Seller-facing API functionality to conduct sales. Parent or legal-guardian permission does not substitute for this 18-or-older requirement.
• You may not use PlayerVault if sanctions, export controls, or other law prohibits the activity, location, person, or transaction. We may screen and restrict access for compliance.
• Provide accurate, current information. One person may maintain one Account unless PlayerVault expressly authorizes another legitimate use.
• Protect your password, MFA, recovery methods, and sessions. Notify Support promptly of compromise or unauthorized activity. Responsibility remains subject to non-waivable law.
• These eligibility statements are contractual representations; they do not state that PlayerVault routinely verifies every User’s age or parent/legal-guardian permission at registration. PlayerVault may request information where reasonably necessary to address eligibility, fraud, security, provider, compliance, or legal concerns and may limit, suspend, or terminate an Account that violates these requirements. Separate identity, KYC, payout-provider, sanctions, fraud, and security checks remain governed by the applicable policies and are not represented as routine age verification.

PlayerVault provides infrastructure through which third-party Buyers and Sellers discover, contract for, pay for, deliver, document, and resolve issues concerning supported Digital Goods and services. Unless a Listing expressly says PlayerVault is the seller, the Seller—not PlayerVault—is responsible for its lawful right to sell, Listing accuracy, quality, delivery, and post-delivery duties.

PlayerVault may facilitate payments, keep seller proceeds pending, administer voluntary protections, moderate inventory, investigate activity, and enforce agreements. We do not guarantee User claims. We may remove Listings or restrict/cancel affected activity where reasonably needed. Nothing creates an employment, partnership, or agency relationship not expressly and lawfully adopted.

Each Seller appoints PlayerVault LLC as the Seller's limited payment collection agent solely for bona fide marketplace transactions conducted through PlayerVault. A Buyer's payment to PlayerVault for an Order constitutes payment to the Seller. When you are the Buyer, this satisfies your payment obligation to the Seller in the amount received, even though PlayerVault remits only the applicable net Seller proceeds after the Order conditions and payout gates are satisfied.

• Seller proceeds remain pending until the applicable completion, delivery, clearing, fraud, refund, dispute, chargeback, reserve, and hold rules are satisfied.
• A Seller balance is an internal record of net marketplace proceeds, not a bank deposit or general-purpose stored-value account. It is not FDIC insured and does not earn interest.
• Seller balances cannot be transferred between Users. They cannot be cash-loaded or funded by unrelated deposits, and PlayerVault cannot be used for person-to-person payments or general money transmission or remittance.
• Withdrawals may go only to the entitled Seller or an approved same-owner payout destination, subject to identity, security, country, provider, and legal controls.

PlayerVault is independent from game publishers, console networks, app stores, and platform owners unless expressly stated. Their trademarks belong to their owners. Their rules may restrict account transfers, trading, boosting, sharing, or other activity, and they may ban, suspend, reverse, or modify access or virtual assets. Users must understand those risks. This does not excuse PlayerVault or a Seller from its own obligations or non-waivable law.

• A Listing is its Seller’s offer subject to displayed terms and availability. Some workflows may require acceptance; others reserve automatically at checkout.
• Checkout shows subtotal, PlayerVault Balance, buyer service fee, and external amount. The current buyer fee is 5% plus USD $0.30 on the external portion only; balance spend is fee-free.
• Current seller fees are 9% for standard categories, 8% for Boosting, and 0% for a qualifying sale in an active game-specific Elder program. The stored Order fee snapshot controls that Order.
• Disclosed provider, conversion, network, or payout charges may apply. Fees may change prospectively with lawful notice, never by silently repricing an existing valid snapshot.
• Users are responsible for their taxes. PlayerVault may collect, withhold, report, or remit where required.

A Buyer selects a Listing or accepted Boosting offer, reviews the stored scope and price, chooses permitted balance/payment options, and activates the checkout control beside the legal acknowledgement. The Buyer authorizes the displayed external charge and Balance debit. An Order exists only when the Platform records it; payment authorization does not guarantee fulfillment.

• PlayerVault may create a pending-payment Order and reserve inventory or Balance while payment completes.
• A failed, cancelled, mismatched, or stale payment session may be closed and reserved value released.
• Quantity-enabled Orders store quantity, unit data, price, subtotal, category attributes, seller, fee configuration, and delivery terms.
• Successful payment activates the Order and records net Seller proceeds as pending, not immediately available.
• Order chat and approved delivery tools preserve the transaction record.

Automatic delivery may reveal encrypted inventory after payment. Manual Sellers and Boosters must deliver through the supported workflow and must not mark delivery prematurely. Buyers must inspect promptly and test material attributes reasonably capable of testing. Confirm only after material conformity.

Buyer confirmation completes the Order and releases pending Seller earnings. An eligible Order left delivered may automatically complete five 24-hour days after the delivery-state timestamp used by the Platform. Scheduled processing may occur after, but not before, that threshold.

Raise known problems through the implemented PlayerVault support/dispute process before confirmation and before the Buyer Protection Period expires. A valid Dispute pauses normal finalization only when the Platform records the Order in a dispute-paused state. A chat message, external bank filing, or unrelated contact does not necessarily change Order status; contact Support if the control is unavailable.

After an Order is Completed and its protection period expires, it is generally final for PlayerVault’s voluntary refund program, except where law requires otherwise, an express protection/warranty applies, PlayerVault elects to investigate fraud/security, or a policy states another exception. This never eliminates non-waivable statutory, privacy, or card-network/payment rights.

The Buyer Protection and Refund/Cancellation Policy controls. Current self-service behavior generally lets a Buyer cancel unpaid Orders and either party cancel while the Order remains in progress. Delivered Orders require the timely implemented dispute/support path.

A standard in-progress cancellation returns the subtotal to PlayerVault Balance, retains the buyer fee where lawful, reverses pending Seller earnings, and cancels the Order. Partial/original-method refunds occur only when approved, supported, or legally required. Conforming Digital Goods are not refundable merely for change of mind after receipt, subject to law.

The Dispute and Chargeback Policy controls. When reasonably possible, contact PlayerVault and make a good-faith effort to resolve the issue before filing externally. Give banks/providers truthful, complete information. Knowingly false, duplicative, fraudulent, or abusive claims are prohibited. PlayerVault may provide relevant lawful assent, Order, payment, login, delivery, chat, and acceptance evidence and restrict affected functions while investigating.

Nothing waives a Payment Dispute or other non-waivable right. A good-faith dispute is not itself misconduct. Proven abuse may lead to recovery of legitimately owed amounts, lawful setoff, restriction, suspension, or termination.

• Balance may result from cancellation/refund, authorized adjustment, or disclosed promotion and may be used only through supported marketplace checkout.
• The current Platform has no general Buyer cash-withdrawal or transfer feature. Balance is reused at face value without another buyer fee.
• Promotional Balance may carry disclosed lawful restrictions or expiration; no expiration applies unless stated when granted and permitted by law.
• PlayerVault may correct duplicate, mistaken, reversed, fraudulent, or invalid credits, subject to law and evidence.

• Accounts. Seller warrants control/right to transfer and must never reclaim, recover, or resell. Buyer must promptly change available credentials and recovery/security details. Publisher action is not automatically PlayerVault’s responsibility unless an express protection, Seller misconduct, or law applies.
• Currency and Top Ups. Buyer is responsible for correct UID, character, server, region, and platform. Seller must preserve transfer evidence. Seller-caused reversal remains Seller responsibility; independent publisher reversal is reviewed under stated protection.
• Items. Attributes, condition, quantity, units, and restrictions must be accurate. Seller must preserve trade/delivery evidence; Buyer must verify promptly.
• Gift Cards/Codes. Buyer must verify region, platform, product, currency, and compatibility. A valid disclosed/redeemed code is generally nonreturnable except if invalid, previously redeemed, materially misdescribed, or law requires.
• Boosting. Stored request, accepted offer, scope, timing, and completion criteria control. Buyer must reasonably cooperate. Booster must protect access, use it only for fulfillment, and stop on revocation. No guarantee covers random outcomes or immunity from publisher action.
• Subscriptions. Listing must state entitlement, duration, activation, restrictions, and access needs. PlayerVault Orders do not auto-renew unless separate conspicuous renewal consent is later implemented; no current automatic renewal is offered.

Parties may exchange legitimate game/platform fulfillment details in post-purchase chat and use Secure Account Access only for an eligible paid Order that disclosed the need. Never share PlayerVault credentials/MFA, payment-card or bank credentials, government-identity credentials, crypto seeds/private keys, or API secrets unrelated to fulfillment. Sellers must not use, retain, disclose, or test access beyond scope.

Do not solicit or route payment, delivery, or substantially related transactions outside PlayerVault to avoid fees, records, enforcement, or protections. Off-platform transactions generally receive no PlayerVault protection.

Prohibited abuse includes stolen payments, account takeover, fake/multiple Accounts, suspension/sanctions evasion, self-dealing, collusion, review/referral manipulation, Seller recovery scams, phishing, identity/payout/chargeback fraud, unlawful content, unauthorized bots/scraping, rate-limit evasion, malware, and vulnerability exploitation. PlayerVault may investigate, preserve records, reverify, remove content, cancel affected Orders, freeze relevant functionality, restrict withdrawals, or suspend Accounts where reasonably necessary.

API use is governed by the Seller API Terms. Keys are confidential; Sellers are responsible for authorized key activity, scopes, rate limits, security, and revocation. Availability and backwards compatibility are not guaranteed, though PlayerVault will use reasonable efforts to communicate material changes where feasible.

Participation in PlayerVault’s referral and ambassador program is governed by the Ambassador and Referral Program Terms. The program uses unique links and codes, one authoritative referrer per referred Account, qualifying marketplace activity rather than signup alone, and revenue share calculated only on eligible PlayerVault fees—not transaction principal, gross merchandise value, Seller proceeds, or payment volume.

Self-referrals, controlled alternate Accounts, fraudulent or artificial transactions, and attribution manipulation are prohibited. Program tier names are promotional labels and do not create employment, partnership, agency, franchise, or joint-venture status. Program benefits are not guaranteed income.

PlayerVault/licensors own the Platform software, design, branding, and original content. We grant a limited, revocable, non-exclusive, non-transferable license for intended use. You retain your submitted content but grant PlayerVault a worldwide, non-exclusive, royalty-free license to host, reproduce, format, display, distribute, moderate, secure, support, and promote it and the relevant Listing, for as long as those purposes and lawful records require. You warrant necessary rights. Reviews must be genuine; feedback may be used without compensation. We may remove content under the DMCA Policy and law.

The Privacy Policy governs personal information. PlayerVault records transaction/fee snapshots, assent, events, communications, delivery data, fraud/security signals, verification/payout records, and dispute evidence as disclosed and lawful. We may share minimized relevant evidence with providers, networks, counterparties where needed, and legal/safety recipients. Never submit prohibited card data. Retention may extend for disputes, fraud, chargebacks, taxes, legal holds, and law.

PlayerVault may warn, limit, suspend, or terminate Accounts; remove Listings; cancel affected Orders; require verification; or restrict buying, selling, referral, API, messaging, Balance, or payout functions when reasonably necessary for enforcement, safety, fraud/security, provider action, or law. Where appropriate/lawful, we will provide notice and support contact. Termination does not erase lawful records, completed transactions, Seller debt, refunds, legitimate accrued referral amounts, or surviving provisions.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM IS “AS IS” AND “AS AVAILABLE.” PLAYERVAULT DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE SERVICE; USER LISTING ACCURACY; THIRD-PARTY PERFORMANCE; CONTINUED GAME ACCESS/VALUE; PUBLISHER PERMISSION; OR PAYMENT/PAYOUT PROVIDER OR EXTERNAL-LINK AVAILABILITY. SECURITY REDUCES BUT CANNOT ELIMINATE RISK. THIS DOES NOT EXCLUDE EXPRESS PROTECTION OR NON-DISCLAIMABLE DUTIES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAYERVAULT AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PROVIDERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, DATA, GOODWILL, GAME ACCESS, OR VIRTUAL VALUE; THIRD-PARTY CONDUCT; PUBLISHER ACTION; OR OUTAGES, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF PLAYERVAULT AND THOSE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE PLATFORM FEES YOU PAID DIRECTLY TO PLAYERVAULT DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) USD $100. TRANSACTION PRINCIPAL PAID TO A THIRD-PARTY SELLER IS NOT A FEE PAID TO PLAYERVAULT.

This cap does not reduce PlayerVault’s obligation to account for undisputed finalized Seller proceeds or legitimate finalized referral rewards. Limitations do not apply where prohibited, including liability that cannot be limited for fraud, willful misconduct, gross negligence where applicable, death or personal injury, or non-waivable statutory rights. Some jurisdictions do not allow certain exclusions or limits, so some provisions may not apply to you.

To the extent permitted by law, you will defend, indemnify, and hold harmless PlayerVault and its affiliates, officers, and employees from third-party claims, damages, liabilities, judgments, and reasonable costs arising from your Listings/content, transactions/fulfillment, unlawful or fraudulent conduct, infringement, or material breach. This does not require indemnity for PlayerVault’s own conduct where prohibited. Seller obligations are supplemented by Seller Terms.

Please read this section carefully. It affects how disputes are resolved. These Terms are governed by Wyoming law, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement below. Mandatory protections of the law where you live remain effective to the extent they cannot lawfully be waived.

Before filing a formal claim, send written notice through PlayerVault Support or to the postal address in Section 27. Include your name, Account email, relevant Order IDs, the facts, requested relief, and contact information. The parties will try in good faith to resolve the dispute for 30 days after confirmed receipt, unless urgent relief or a limitation period makes that impracticable.

For Users in the United States, except for the exclusions below and to the extent permitted by law, you and PlayerVault agree that any claim arising out of or relating to the Platform, these Terms, or the parties’ relationship will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules or, if those rules do not apply, its applicable Commercial Arbitration Rules. The arbitrator may award the same individual remedies available in court, but only as necessary to resolve the individual claim. Arbitration may occur remotely unless the applicable rules or law require otherwise.

Either party may bring an eligible individual claim in small-claims court. Either party may seek temporary or preliminary court relief necessary to protect intellectual-property rights, confidential information, account or Platform security, or to prevent unauthorized access or abuse while arbitration is pending. Claims and remedies that applicable law says cannot be arbitrated are excluded to that extent.

Individual proceedings only. To the extent permitted by law, you and PlayerVault waive the right to a jury trial and agree that claims may be brought only in an individual capacity, not as a plaintiff or class member in a class, collective, consolidated, coordinated, representative, or private-attorney-general proceeding. The arbitrator may not combine different persons’ claims without all parties’ consent. If this class-action waiver is finally held unenforceable for a particular claim or remedy, that claim or remedy will be decided by a court after arbitrable matters are completed.

You may opt out of this arbitration agreement by giving PlayerVault written notice through Support within 30 days after you first accept this version of the Terms. Your notice must identify your Account, state that you opt out of arbitration, and be submitted by you. Opting out does not affect any other part of these Terms.

For a dispute not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state courts located in Sheridan County, Wyoming, or the United States District Court for the District of Wyoming, except where applicable law permits you to bring a claim in another forum. Nothing in this section prevents a government agency from exercising lawful authority or waives a right or remedy that cannot legally be waived.

Nothing waives or limits statutory consumer rights, payment/card-network dispute rights, privacy/data-protection rights, or any right/remedy that cannot lawfully be waived. Mandatory local protection controls to the required extent.

• You consent to electronic agreements, disclosures, notices, receipts, and records through the Platform or current Account email, with legal effect as permitted.
• Each policy version has an identifier/effective/update date and is retained internally. Material changes receive appropriate notice and may require reacceptance; they do not silently change stored Order terms.
• You may not assign these Terms without consent. PlayerVault may assign with its business/assets, subject to required notice/law.
• Force majeure excuses reasonable delay beyond control, but not already-due payment/refund or non-excludable duties.
• If a term is unenforceable, it is limited to the minimum necessary; the rest remains. Non-enforcement is not waiver.
• These Terms and incorporated policies are the entire Platform agreement except a signed separate agreement. Payment, debt, refund, IP, records, liability, indemnity, dispute, and standard provisions survive as needed.
• Headings do not limit meaning. English controls a translation conflict to the extent permitted; mandatory language law applies. No third-party beneficiary exists except an expressly indemnified party.

PlayerVault LLC operates PlayerVault. Contact PlayerVault Support for ordinary questions and electronic legal notices. Postal legal notices may be sent to:

This address is the company’s Wyoming principal/mailing address and is not represented as a retail office or customer-service location.